Frequently Asked Questions
Everything you need to know about Pack 'N' Sit
What age is Pack 'N' Sit designed for?
Pack 'N' Sit is perfect for kids ages 5-10. At this age, children can easily carry the 3-pound chair themselves, giving them independence and responsibility. The seat is sized comfortably for young children while the reinforced steel frame supports up to 330 lbs, so it can even accommodate adults in a pinch! Many grandparents also use it for themselves during outdoor activities with their grandkids.
What are the exact dimensions and weight?
Dimensions:
- Set up: 14" W × 17" H × 11" D
- Folded flat: 19" × 14" × 2" (fits easily in car trunk)
- Weight: Only 3 lbs - light enough for kids to carry!
- Weight capacity: Supports up to 330 lbs
How long does the cooler keep drinks cold?
The double-layer insulated cooler compartment keeps drinks and snacks cold for 4-6 hours in normal outdoor conditions. Performance varies with:
- Temperature (hotter = shorter cooling time)
- Direct sun exposure (shade extends cooling)
- How often you open it
- Pre-chilling items before packing
Pro Tip: Add an ice pack or frozen water bottle to extend cooling time to 8+ hours!
Is it really waterproof?
Yes! Pack 'N' Sit is made with durable Oxford cloth that is 100% water-resistant. This means:
- ✅ Safe in light rain or morning dew
- ✅ Splashes and spills wipe right off
- ✅ Bottom stays dry on damp grass
- ✅ Contents stay protected from moisture
What colors are available?
Pack 'N' Sit is available in four popular colors:
- Camouflage - Our best seller! Perfect for fishing and hunting
- Blue - Bright and fun for beach and sports events
- Black - Classic and versatile for any activity
- Green - Great for camping and outdoor adventures
How easy is it for a child to set up?
Most kids can set it up independently in under 30 seconds! The design is incredibly intuitive:
- Unfold the chair from its flat position
- The reinforced steel frame locks into place automatically
- That's it - ready to sit!
Kids as young as 5 can do it themselves, which builds confidence and independence. Many parents say their children are eager to help set up camp because they can handle their own chair!
Can adults use it too?
Absolutely! While designed with kids in mind, the 330 lb weight capacity means adults can use it comfortably. Many grandparents keep one for themselves during fishing trips or use it at grandkids' sports events. The seat height and depth work well for most adults, though taller individuals (6'2"+) may prefer a higher back rest for extended sitting.
How do I clean and maintain it?
Cleaning is super easy:
- Regular dirt/dust: Wipe with a damp cloth
- Spills: Spot clean with mild soap and water
- Deep clean: Hose off and air dry (don't machine wash)
- Storage: Store in a dry place when not in use
Maintenance: Check rivets occasionally to ensure they're secure. The reinforced steel frame is built to last for years with minimal care!
What activities is it best for?
Pack 'N' Sit is incredibly versatile! Our customers use it for:
- 🎣 Fishing trips - Keeps kids comfortable and engaged
- 🏕️ Camping - Extra seating around the campfire
- ⚽ Sports events - Soccer, baseball, football sidelines
- 🏖️ Beach days - Stays above the sand
- 🌲 Hiking - Rest stops and trail breaks
- 🎪 Outdoor concerts/festivals
- 🏞️ Picnics and park visits
- 🏡 Backyard play - Kids use it daily!
Will it tip over easily?
No - it's very stable! The X-type connection frame and wide base provide excellent stability. Key features:
- ✅ Reinforced steel frame with rivet connections
- ✅ Wide stance prevents tipping
- ✅ Works on uneven ground (grass, dirt, sand)
- ✅ Non-slip feet
Safety Note: Always ensure the chair is fully opened and locked before sitting. Teach kids to sit down gently (not plop down hard) for maximum safety.
Do you ship internationally?
Yes! We offer FREE worldwide shipping on all orders.
- United States: 6-14 business days
- Canada & Europe: 5-11 business days
- Australia & New Zealand: 7-14 business days
- Mexico, Central & South America: 8-15 business days
Please Note: Shipping estimates do not include our 1-3 day processing time. All orders include tracking information sent to your email.
International Duties & Taxes: Your order may be subject to import taxes, duties, or customs fees which are your responsibility. Pack 'N' Sit has no control over these charges. Please contact your local customs office if you have questions.
What's your return policy?
We offer a 30-day return or exchange policy!
How to request a return or exchange:
Return Requirements:
Items that cannot be returned: Intimate or sanitary goods, hazardous materials, flammable liquids or gases.
- ✅ No visible signs of damage
- ✅ All original packaging must be intact
- ✅ Must be within 30 days of purchase
- ✅ Proof of purchase (order number) required
How to request a return or exchange:
- Email us at packnsit@gmail.com within 30 days
- Include your order number and reason for return/exchange
- We'll review your request and provide instructions
- You'll be responsible for return shipping costs
- Once received and inspected, we'll process your refund (2-3 business days)
Damaged Items: If you receive a damaged item, report it within 48 hours to packnsit@gmail.com with photos. We utilize tracking timestamps when reviewing damage claims.
When will my order arrive?
Total delivery time = Processing + Shipping
Orders with multiple items may ship separately and arrive on different dates due to different warehouse locations.
Delivery Issues: Pack 'N' Sit is not responsible for lost, stolen, or damaged packages. If tracking shows delivered but you haven't received it, please file a claim with your shipping carrier.
- Processing Time: 1-3 business days on average
- Peak Season: Up to 10 days during major holidays
- Shipping Time: Varies by location (see estimates above)
Important: Once processing begins, we cannot make changes to your order (including address changes). We only ship to the address provided at checkout.
Tracking Information: You'll receive a shipping confirmation email with tracking number once your order ships. Please allow several days for tracking to update in the carrier's system.
Orders with multiple items may ship separately and arrive on different dates due to different warehouse locations.
Delivery Issues: Pack 'N' Sit is not responsible for lost, stolen, or damaged packages. If tracking shows delivered but you haven't received it, please file a claim with your shipping carrier.
Can I buy multiple for my kids/grandkids?
Absolutely - and you'll save money with our bundle deals!
- Buy 2: Save $40 (most popular!)
- Buy 3: Save $90
- Buy 4: Save $136
Pro Tip: Get different colors for each child so they each have their "own" chair - prevents arguments and makes them feel special!
Many grandparents buy one for each grandchild. It's the perfect gift that keeps giving memories!
My child is smaller/larger than average - will it fit?
Pack 'N' Sit works great for a wide range of sizes!
- Smaller kids (ages 4-5): Can use it but may need help carrying. Seat fits them fine!
- Average kids (ages 5-10): Perfect fit for size and carrying ability
- Larger kids (ages 10-12): Still comfortable, though some may outgrow the "cool factor"
- Teens/Adults: Seat works fine, backpack straps may be snug on larger adults
Still Have Questions?
Our customer service team is here to help! We typically respond within 24 hours.
Contact Us